Will you be offering CEUs?

No. We will provide a Certificate of Attendance for all attendees who would like one. Some Canadian professionals may be able to use this certificate toward their own professional development documentation requirements (depending on their regulating body). Details on how to request/download your certificate will be shared during the event and by email afterward. Specific CEUs for American and other international learners will not be provided. 

Will you be offering IFS Institute CE’s?

We are currently working with the IFS Institute on offering CE’s. It is currently pending and we will keep you posted. 

How do I register for the conference?

Select your ticket type on the registration page and complete checkout. After purchase, you’ll be prompted to complete registration in Sched, including the Community Agreement.

What forms of payment do you accept?

We accept major credit/debit cards via Stripe.

Will I receive a confirmation email? What if I don’t?

You should receive a confirmation email shortly after purchase/registration. If you don’t see it, check spam/junk and search for Sched or IFSCCC. If it’s still missing, email info@ifsccc.ca.

I can only attend one day. How does that work?

Registration includes full access to both days, and we welcome people to attend whatever extent they wish and are able. We do not offer discounts for reduced participation. 

Can I get a refund if my plans change?

• Registration fees are eligible for a full refund up to one (1) month prior to the conference start date, minus a non-refundable administrative fee.

• Within one (1) month of the conference start date, registration fees are non-refundable.

Where and when does the event take place?

This is a fully online event that takes place on Friday, June 5, 2026 to Saturday, June 6, 2026 from 10AM to 4PM. The schedule is listed in Sched. All times are shown in Eastern Time [ET].

Will there be a conference app or schedule I can download?

Yes. We use Sched for the schedule, session links, and announcements. You can access it via web browser and (optionally) the Sched mobile app.

How do I join sessions online?

Session access links will appear inside each session listing in Sched. Log in to your Sched account, open the session, and click the online access link. Some workshops will occur within the main Zoom platform and some will be in separate Zoom accounts. You’ll always join from the Sched session link; it will take you to the correct Zoom room.

What tech do I need?

A stable internet connection and a computer/tablet are recommended. Headphones help. If sessions are on Zoom, ensure Zoom is installed and updated.

Do I need to sign up for sessions in advance?

You can build your personal schedule in Sched by adding sessions to “My Schedule.” Some sessions may have limited capacity (e.g., small-group breakouts). If so, that will be noted in the session description.

Will there be networking opportunities?

Yes. We’ll offer multiple ways to connect (e.g., themed meetups, interest-based breakouts, or informal connection spaces). Details will be listed in Sched.

How can I ask questions or interact with speakers?

Each session will outline how interaction will work (Q&A, chat, moderated questions, etc.). Please follow the session host’s guidance.

Will I have access to session recordings afterward?

Some presenters have offered to have their workshop recorded, so those specific workshops will be recorded and can be available to participants after the conference. These recordings will be made available to participants for 2 months after the conference. There will also be a pay to view options for non-participants.

How can I tell which sessions will be recorded?

You can use the filter option in Sched to select and view sessions that will be recorded. You can also find it at the end of the description of the session.

Will slides/handouts be shared?

Some presenters may choose to share slides or resources. If provided, they’ll be posted in Sched or sent by email after the event.

Will accessibility supports be available (e.g., captions)?
We aim to make the event accessible. Current supports include Zoom auto-captions. If there are any further accommodations that need to be considered, please feel free to reach out at info@ifsccc.ca

Is this conference run by IFS Connect (or any sponsor)?

No. This conference is independently organized and governed by the IFS Canadian Community Conference Co-Operative Inc. (IFSCCC), a Canadian non-profit organization. We may receive sponsorship or other support from individuals and organizations, but sponsors do not have decision-making authority and do not influence conference leadership, programming, or selection of content.

For transparency, Risa Adams serves on the IFSCCC Board as our Connection Steward, and is also a member of IFS Connect and a trainer with the IFS Institute.

Does the conference have a Code of Conduct / Community Agreement?

Yes. All attendees must agree to our Community Agreement during registration. A web version is also available here: Community Agreement.

Who should I contact if I experience or witness inappropriate behaviour?

Please contact IFSCCC at info@ifsccc.ca. If urgent during the event, use private Zoom chat to contact an IFSCCC team member or volunteer (they will be identified in the Zoom chat).

What if I have technical issues during registration or during the event?

Email info@ifsccc.ca with:

• the email you used to register

• a screenshot (if possible)

• the device/browser you’re using

During the event, you can also use contact tech support, the IFSCCC team, or volunteers through Zoom chat or text.

What sponsorship levels are available?

Please see our Sponsorship Packages here.

Who can I contact with general questions?

Email: info@ifsccc.ca

Is there live help during the conference?

Yes. During conference hours, you can contact tech support, the IFSCCC team, or volunteers through Zoom chat or text.